Terms of service

Terms and Conditions

Effective Date: [Insert Date]
Business Name: CloudCity Vapes
Website: www.cloudcityvancouver.ca
Email: cloudcityvancouver@hotmail.com
Jurisdiction: British Columbia, Canada

1. Acceptance of Terms

By accessing or using the website www.cloudcityvancouver.ca (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”), which govern your access to and use of our website, products, and services. If you do not agree with any part of these Terms, you must not access this Site or purchase any products from CloudCity Vapes.

2. Age Restriction – 19+

In accordance with the laws of British Columbia, Canada, you must be 19 years of age or older to access and use this website or purchase any vaping-related products.

By accessing this Site, creating an account, or making a purchase, you confirm that:

  • You are at least 19 years old;
  • You are legally permitted to purchase vaping products in your jurisdiction;
  • You will not distribute any products purchased from CloudCity Vapes to individuals under the age of 19.

We reserve the right to require government-issued identification to verify your age. False representation of age is a violation of the law and may result in account termination and legal action.

3. Health and Safety Disclaimer

Products sold by CloudCity Vapes are intended only for adult smokers and vapers. These products contain nicotine, which is highly addictive. Our products are not intended for:

  • Non-smokers
  • Minors under 19 years of age
  • Pregnant or breastfeeding individuals
  • Individuals with pre-existing health conditions such as heart disease, asthma, high blood pressure, or diabetes

CloudCity Vapes makes no claims regarding the safety or health effects of vaping products. By purchasing, you agree to use these products at your own risk and consult a healthcare professional if you have concerns about potential health effects.

4. Product Use and Assumption of Risk

You agree that you:

  • Are solely responsible for the use and storage of any products purchased;
  • Will keep all vaping products away from children and pets;
  • Understand and accept all risks associated with the use of vape-related products.

CloudCity Vapes shall not be held liable for any injury, loss, or damage resulting from misuse, abuse, or improper handling of any product sold through our Site.

5. Legal Compliance

It is your responsibility to understand and comply with all applicable municipal, provincial, and federal laws related to the purchase, possession, and use of vaping products. CloudCity Vapes is not liable for:

  • Packages confiscated or delayed by customs or local authorities;
  • Orders placed in violation of local laws or restrictions.

6. Orders, Shipping & Returns

All sales made through www.cloudcityvancouver.ca are considered final unless otherwise required by law. We do not accept returns or offer refunds, except in the case of a manufacturer defect, subject to the following conditions:

  • You must contact us at cloudcityvancouver@hotmail.com within 7 days of receiving the product;
  • You must provide photos and a detailed description of the issue;
  • We reserve the right to inspect the item and determine whether a replacement or store credit will be issued.

CloudCity Vapes is not responsible for:

  • Shipping delays or delivery errors caused by carriers;
  • Lost or stolen packages after shipment is marked as delivered.

7. Account Responsibility

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. We reserve the right to suspend or terminate any account that we believe is being used in violation of these Terms or applicable law.

8. Intellectual Property

All content on this Site—including text, images, logos, product descriptions, and other materials—is the intellectual property of CloudCity Vapes or its licensors and is protected under Canadian copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

9. Modification of Terms

CloudCity Vapes reserves the right to modify or update these Terms at any time, without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms and any transactions conducted through this Site shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Any legal disputes shall be resolved exclusively in the courts located in British Columbia, and you agree to submit to their jurisdiction.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

CloudCity Vapes
Email: cloudcityvancouver@hotmail.com
Website: www.cloudcityvancouver.ca